Navigating the EU Green Claims Directive: A Call to Action for the Hospitality Industry

June 16, 2025

The European Union’s adoption of the Green Claims Directive which came into force in March 2024 marked a pivotal shift in how businesses, particularly within the hospitality and real estate sectors, communicate their environmental initiatives. 

This directive mandates that any environmental claims made by companies must be substantiated with scientific evidence and verified by independent bodies, aiming to combat greenwashing and ensure transparency for consumers.

Understanding the Green Claims Directive

The directive addresses the prevalence of misleading environmental claims, often referred to as greenwashing, where businesses overstate or fabricate their sustainability efforts. 

According to the European Commission, a significant portion of green claims are vague, misleading, or unfounded, with 53% providing unclear information and 40% lacking supporting evidence.

 

To rectify this, the directive introduces clear criteria for environmental claims, including:

  • Scientific Substantiation: Claims must be backed by robust, science-based evidence. 
  • Independent Verification: An accredited third party must verify the claims. 
  • Transparency in Labelling: Only sustainability labels based on approved certification schemes are permitted. 

These measures aim to provide consumers with reliable information, enabling informed decisions and fostering trust in genuine sustainability efforts.

Implications for the Hospitality and Real Estate Sector

For the hospitality and real estate industry, renowned for its significant environmental footprint, this directive necessitates a thorough reassessment of sustainability communications and practices. Businesses must ensure that any green claims are not only accurate but also verifiable through credible certifications. This move is expected to curb both greenwashing and greenhushing—the deliberate under-communication of sustainability efforts due to fear of criticism.

At mission : net zero, we recognise that upcoming legislative changes — such as the EU Green Claims Directive — may appear complex for businesses in the hospitality and real estate sectors. 

Simon Catterick, CEO of mission : net zero comments: “We guide clients in setting clear sustainability standards, ensuring compliance, and simplifying the process wherever possible. By adopting independently verified, science-based approaches, organisations can not only meet regulatory expectations but also build lasting trust with guests, clients and investors.”

How mission : net zero can support your business

At mission : net zero, we specialise in helping hospitality and real estate businesses navigate the complexities of achieving and communicating genuine sustainability. Our comprehensive services include:

  • Hospitality Eco-Certification: Assisting clients in obtaining internationally recognised eco-labels that meet the directive’s stringent requirements. 
  • ESG Impact Strategy: Developing tailored Environmental, Social, and Governance strategies that align with both regulatory standards and commercial objectives. 
  • Energy Efficiency Audits: Conducting thorough assessments to identify opportunities for reducing carbon footprints and enhancing operational performance.

By partnering with mission : net zero, businesses can confidently navigate the new regulatory landscape, ensuring compliance while authentically showcasing their commitment to sustainability. Our expertise not only helps meet legal obligations but also strengthens brand reputation and resonates with today’s environmentally conscious market.

Contact us today: https://www.mission-netzero.co.uk/contact/

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